Return Policy

CleverSteps return policy

CLEVERSTEPS RETURN POLICY

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at cleversteps.boardgames@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number place the item securely in its original packaging and include your proof of purchase/and the return form provided and mail your return the following address:

CleverSteps Grzegorz Okliński
ul. Powsińska 73/13
02-903 Warszawa
POLAND

Please note, you will be responsible for all return shipping charges.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3 days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.


QUESTIONS

If you have any questions concerning our return policy, please contact us at:
Cleversteps.boardgames@gmail.com
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